FREE SHIPPING FOR ALL ORDERS OVER $75

FAQ

AEGEAN LOOM IS CONSTANTLY ON THE LOOKOUT FOR QUALITY WORKMANSHIP, AND SUPPORTS ARTISANS WHO MAKE BEAUTIFUL PRODUCTS MADE TO LAST.

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HANDMADE TO PERFECTION

Our hand loomed Turkish towels and peshtemals are in no way comparable to the touch and quality of mass produced cotton towels. It can take one artisan up to 7.5 days to make one boucle towel. We stand behind everything we sell. If you are not satisfied with your boucle towel, you can return it for a replacement or refund with no questions asked. Items must be returned within 14 days of purchase. Refunds cannot be made on used, damaged or washed items.

SHIPPING

We send out in Australia Post satchels where possible. Postage is Free on all orders over $75.00 AUD. If you would like your hand loomed Turkish towel or any other items gift wrapped please let us know.

WHAT IS GOTS?

The Global Organic Textiles Standard (GOTS) is the leading worldwide standard for growing, harvesting and processing natural fibres. It prohibits the use of harsh chemicals during production and processing, and requires safe and fair labour practices at facilities that process and manufacture textiles.

RETURNS

To be eligible for a return, your item must be unused and in the same condition that you received it. Items must be returned within 14 days of purchase. We require a receipt or proof of purchase.
To return your product, you should mail your product to:

Aegean Loom
24 Bowman St
Hendra, 4011 QLD

You will be responsible for paying for your own shipping costs for returning your item.

PRIVACY POLICY

Aegean Loom will never, ever share your email or personal/payment information with anyone. Not ever!